We are strong believers that data can significantly improve merchant relationships in the payments industry
At Arcum, we're on a mission to revolutionize how payments companies combat merchant churn. Our founders, Sebastian and Tad, are seasoned industry experts who live and breathe payments and data analytics. They launched Arcum with a singular goal: to empower businesses like yours to retain valuable customers and achieve enduring success.

We're all about delivering actionable insights that create a real impact. Personalization is at the heart of what we do, enabling you to connect with your customers in truly meaningful ways. Our advanced algorithms and predictive models equip you with powerful tools to proactively identify and address churn risks, ensuring that your customers remain loyal, satisfied, and engaged.

We understand just how vital customer retention is for your business. That's why our team is fully dedicated to tailoring solutions that perfectly align with your specific needs. With our cutting-edge technology and unparalleled expertise, we'll expertly guide you through the intricate realm of customer churn, reducing attrition rates and unlocking the true potential of your customer relationships.

Join us on this exhilarating journey as we reshape the landscape of churn combat in the payments industry. Let Arcum become your trusted partner, working side by side with you to drive customer retention and foster sustainable growth. Together, we'll conquer churn and forge an extraordinary future for your business.
OUR CORE VALUES
Be a part of the 
Arcum family
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Accountability
At Arcum, aiming for the best while taking personal responsibility for our actions and results means everything.  
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Resourcefulness
Understanding different perspectives and points of view in our company and in the market is what makes our team unique.
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Creativity
For us, building products and tools that are useful is a must. Everything that we do has a purpose and intention behind it.
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Unity
We believe that coming together is key to a good relationship especially in business when it comes to internal affairs and communication with clients and partners.
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Mastery
Paying attention to every detail as an industry leader is important to us.

Meet our leadership team

Sebastian Builes
Co-founder and CEO
Tad Zhang
Co-founder and CPO
Hope Wofford
Accounting
Nathan Regan
COO
Lee Allum
Marketing
Marvin Mante
Lead Engineer
Julianie Ferguson
Operations
Pranav Murthy
Data Science


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