Eliminate uncertainty by analyzing the causes for merchant dissatisfaction
Save active merchants likely to churn months before they leave for another competitor
Boost the health of your merchant portfolio to reach the next level of growth by retaining more accounts
Strengthen merchant relationships to foster more business and increase revenue by minimizing attrition
We are firm believers that data can significantly improve merchant relationships in the payments industry
Our AI-powered solution dives deep into the wealth of transactional, product, and service data, combined with macroeconomic inputs. By analyzing this comprehensive dataset, we map out the patterns and behaviors of merchant churn. This invaluable insight enables you to understand the underlying reasons behind churn and take proactive measures to prevent it. With AI decisioning, you gain the ability to make informed decisions based on data-driven intelligence, maximizing customer retention and minimizing churn rates.
Leveraging the power of our AI/ML engine, our solution goes beyond churn prediction. Based on factors such as the probability of a merchant leaving, the reason for leaving, and the size of the account, our engine suggests tailored actions to mitigate churn. These suggestions empower your team to take the right steps at the right time, ensuring effective retention strategies. By acting on these recommendations, you can significantly enhance customer satisfaction and loyalty, ultimately driving business growth.
Our churn mitigation solution provides a seamless feedback loop, keeping you in control of your retention efforts. Every action you take is directly tracked on our intuitive dashboard. This tracking allows you to monitor the impact of your strategies in real-time and gain valuable insights into their effectiveness. Our AI/ML engine continually recalculates the probability of churn, adapting to the evolving dynamics of your merchant relationships. This iterative feedback loop ensures that you receive the most accurate and relevant recommendations to optimize your retention strategies and achieve long-term success.