News Release

Arcum Welcomes Payments Industry Leader Kevin Lewis as Chief Product Officer

Atlanta, GA. April 9, 2024 — Arcum, a leading innovator in merchant services, is proud to announce the appointment of Kevin Lewis as its Chief Product Officer. With a career spanning prominent companies like Deluxe, TSYS and Fiserv, Kevin brings a wealth of knowledge and expertise to the Arcum team. His role will focus on collaborating with Arcum's business units and development team to enhance Arcum's product offerings in the merchant acquirer space.

"I'm thrilled to join the dynamic team at Arcum and contribute to their innovative approach to tackling retention challenges in the acquiring space," said Kevin Lewis. "It's an exciting opportunity to build on the strong foundation already in place and help take the company to new heights." A few items Kevin's already involved in:

  • Leveraging AI to reveal deeper actionable merchant behavior
  • More powerful Control & Data Management center
  • Merchant 360 view
  • Additional revenue growth opportunities 

Arcum's flagship product, RevMax Studio, empowers merchant acquirers to optimize their portfolio performance through AI-driven analysis of transactional and macro-economic data. Key features of the solution include identifying at-risk merchants, uncovering cross-sales opportunities, and enhancing customer satisfaction.

 Tad Zhang, Co-founder and CTO of Arcum, expressed his enthusiasm about Kevin's arrival: "Kevin's extensive experience in product design within the payments industry is a perfect fit for Arcum. His insights into product-market fit and revenue growth will be invaluable as we continue to evolve our offerings."


Kevin Lewis PR image


Sebastian Builes, CEO and Co-founder, added, "Having Kevin on board is a significant milestone for Arcum. His expertise will accelerate our ability to deliver superior solutions to our customers. We're also excited about our upcoming integration with NMI's IRIS CRM and have several new releases on the horizon. With Kevin's addition, the future looks bright for Arcum."

About Arcum

Arcum is an innovative AI-driven platform designed to reduce client turnover and improve revenue results in the payments industry, serving acquirers, ISOs, payment facilitators, and other merchant service providers. By leveraging machine learning, Arcum analyzes vast amounts of transactional and macroeconomic data to detect patterns, predicting merchant attrition and suggesting preemptive actions for retention. Its real-time tracking feature allows users to monitor and adjust retention strategies based on feedback, ensuring continuous improvement. With Arcum, customers enhance merchant relationships, foster long-term business growth, and increase revenue by effectively managing and reducing client attrition through data-informed decisions. For more, please visit

Lee Allum

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